FAQ
Are the courses self-paced?
Yes. All sessions are self-paced with journal worksheets and checklists you can revisit any time.
Do I need special equipment?
We recommend a digital scale, a reliable thermometer, heat-safe pitchers, and properly sized wicks. Each course lists any extra items.
Do you teach with essential oils or fragrance oils?
Both. We discuss safety limits and performance considerations for each and help you choose responsibly for candles.
Is there support if I get stuck?
You can reach us via the contact form for help with lessons or troubleshooting. We respond within two business days.
What level should I start with?
Beginners often start with “Foundations: Fragrance Families & Safe Blends” or “Soy Wax Basics.” Our catalog filters also help choose by level.
Do you offer certificates?
We provide completion letters for certain multi-class pathways. They recognize learning but are not a formal license.
What is your refund policy?
Refunds follow the course-specific policy shown at checkout. Contact us if you have an issue and we will work with you.
Can I use these lessons to sell candles?
Yes, many learners start micro-brands. We cover compliance basics and safety testing but cannot guarantee business outcomes.